Terms of Service
Overview
This website is operated by Roselvane. Throughout the website, the terms “we,” “us,” and “our” refer to Roselvane. Roselvane provides this website, including all information, tools, products, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices stated below.
By visiting our website or purchasing products from us, you use our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced in these Terms or made available through links on our website.
These Terms of Service apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms of Service. If you do not agree to all the terms and conditions contained in this agreement, you must not access the website or use our Services.
Any new features, products, services, or tools added to the store will also be subject to these Terms of Service. You may review the latest version of these Terms at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website. It is your responsibility to review this page periodically. Your continued use of the website after changes are posted constitutes your acceptance of those changes.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products and services.
Section 1 — Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence.
You also confirm that, where permitted by law, you have given consent for any minor dependents under your supervision to use this website.
You may not use our products or Services for any illegal or unauthorized purpose. You must not violate any applicable laws while using the Service, including intellectual-property and copyright laws.
You must not transmit viruses, worms, malware, or any code of a destructive nature.
A breach or violation of these Terms may result in the immediate suspension or termination of your access to the Service.
Section 2 — General Conditions
We reserve the right to refuse Service to any person for any lawful reason at any time.
You understand that information you submit, excluding credit-card information, may be transferred through different networks and may be modified to meet the technical requirements of connecting networks or devices.
Credit-card information is encrypted during transmission over networks.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, access to the Service, or contact through the website without our prior written permission.
The headings used in these Terms are included for convenience and do not limit or otherwise affect the provisions of this agreement.
Section 3 — Accuracy, Completeness, and Timeliness of Information
We make reasonable efforts to ensure that information presented on our website is accurate. However, we do not guarantee that all information is complete, accurate, or current.
Content on this website is provided for general information and should not be relied upon as the sole basis for making decisions without consulting more complete, accurate, or current sources where appropriate.
Any reliance on information provided through the website is at your own risk.
The website may contain historical information that is no longer current and is provided for reference only.
We reserve the right to modify website content at any time, but we are not obligated to update all information unless required by applicable law.
Section 4 — Changes to Services and Prices
Product prices may change without prior notice.
We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time without notice, subject to applicable law.
We will not be liable to you or any third party for a modification, price change, suspension, or discontinuation of the Service, except where liability cannot legally be excluded.
Section 5 — Products and Services
Some products or services may be available exclusively through our website. These products or services may have limited quantities and may only be returned, refunded, or exchanged in accordance with our Return and Refund Policy.
We make reasonable efforts to display product colors, finishes, packaging, and images accurately. However, we cannot guarantee that the display on your device will accurately reproduce the actual appearance of a product.
We reserve the right to limit the sale of products or Services to particular persons, households, geographic regions, or jurisdictions where permitted by law.
We may limit the quantity of products available for purchase. Product descriptions, availability, and pricing may be changed without notice.
We reserve the right to discontinue a product at any time. Any offer made through this website is void where prohibited by law.
We do not guarantee that every product, service, or item purchased through the website will meet every personal expectation. Your statutory consumer rights are not affected.
Section 6 — Billing and Account Information
We reserve the right to refuse, limit, or cancel an order where permitted by law.
We may limit or cancel quantities purchased per person, household, account, payment method, billing address, or shipping address.
These restrictions may apply to orders placed through the same customer account, credit card, billing address, or shipping address.
If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided when the order was placed.
We reserve the right to restrict orders that appear, in our reasonable judgment, to have been placed by unauthorized dealers, resellers, distributors, or for fraudulent purposes.
You agree to provide complete, current, and accurate billing, shipping, account, and payment information.
You are responsible for promptly updating your account information, including your email address and payment details, so that we can process your transactions and contact you when necessary.
For additional information, please review our Return and Refund Policy.
Section 7 — Optional Third-Party Tools
We may provide access to tools, applications, or services operated by third parties.
We do not necessarily monitor or control these third-party tools. Unless otherwise stated, access is provided on an “as available” and “as is” basis.
Your use of third-party tools is at your own discretion and risk. You should review and accept the terms and privacy policies of the relevant third-party provider before using its services.
We may introduce additional services, tools, or website features in the future. Those additions will also be governed by these Terms of Service.
Section 8 — Third-Party Links
Our Service may contain content, products, applications, or services supplied by third parties.
Links on our website may direct you to websites that are not operated or controlled by Roselvane.
We are not responsible for reviewing or verifying the accuracy, security, legality, content, or practices of third-party websites.
We are not responsible for harm or losses arising from purchases, transactions, content, products, or services provided through third-party websites, except where such responsibility cannot be excluded under applicable law.
Please review the policies and practices of third-party providers before entering into a transaction with them.
Questions, complaints, or claims relating specifically to third-party products or services should be directed to the relevant third party.
Section 9 — Comments, Feedback, and Submissions
When you submit reviews, photographs, suggestions, ideas, proposals, contest entries, or other materials to us, you grant Roselvane permission to use, edit, reproduce, publish, translate, adapt, and distribute that content for lawful business and promotional purposes, subject to applicable law and our Privacy Policy.
Unless otherwise agreed in writing, we are not obligated to:
- Keep submitted content confidential;
- Pay compensation for submitted content; or
- Respond to submitted content.
We may monitor, edit, reject, or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, fraudulent, misleading, or in violation of intellectual-property rights or these Terms.
You confirm that your submissions will not violate the rights of another person or organization, including copyright, trademark, privacy, publicity, or other proprietary rights.
Your submissions must not contain unlawful, abusive, defamatory, obscene, or malicious material, including viruses or malware.
You must not use a false email address, impersonate another person, or misrepresent the origin of a submission.
You are responsible for the content and accuracy of your submissions.
Section 10 — Personal Information
The collection, use, storage, and disclosure of personal information submitted through the website are governed by our Privacy Policy.
Please review the Roselvane Privacy Policy for more information.
Section 11 — Errors, Inaccuracies, and Omissions
Information on our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, discounts, shipping charges, delivery times, availability, or other details.
We reserve the right to correct errors, update information, or cancel orders where website information is inaccurate, including after an order has been submitted, subject to applicable consumer law.
We are not obligated to update, amend, or clarify information unless required by law.
A date shown as an update or refresh date does not necessarily mean that all information on the website was modified on that date.
Section 12 — Prohibited Uses
You may not use the website, its content, or the Service:
- For any unlawful or fraudulent purpose;
- To encourage another person to participate in unlawful activity;
- To violate applicable international, national, federal, state, provincial, or local laws;
- To infringe our intellectual-property rights or the rights of another party;
- To harass, threaten, abuse, insult, harm, defame, intimidate, or unlawfully discriminate against another person;
- To submit false, fraudulent, or misleading information;
- To upload or transmit viruses, malware, or malicious code;
- To collect or track another person’s personal information without authorization;
- To spam, phish, scrape, crawl, spider, pharm, pretext, or conduct similar abusive activities;
- For an obscene, abusive, or immoral purpose; or
- To interfere with or circumvent security features of the website, Service, or any related system.
We reserve the right to suspend or terminate access to the Service where these restrictions are violated.
Section 13 — Disclaimer of Warranties and Limitation of Liability
We do not guarantee that access to the Service will always be uninterrupted, timely, secure, or error-free.
We do not guarantee that results obtained through the Service will always be accurate or reliable.
We may suspend, restrict, or remove parts of the Service from time to time for maintenance, security, operational, or commercial reasons.
To the maximum extent permitted by law, the Service and products made available through it are provided on an “as is” and “as available” basis, except where an express warranty or statutory consumer right applies.
To the maximum extent permitted by law, Roselvane and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Service or products purchased through it.
This may include loss of profits, revenue, savings, data, opportunity, or replacement costs.
Nothing in these Terms excludes or limits liability where exclusion or limitation would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or applicable statutory consumer rights.
Where a jurisdiction does not allow certain exclusions or limitations, our liability will be limited only to the maximum extent permitted by law.
Section 14 — Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Roselvane and its affiliates, partners, officers, directors, employees, contractors, licensors, suppliers, and service providers from third-party claims arising from:
- Your material breach of these Terms;
- Your violation of applicable law; or
- Your infringement of another party’s rights.
This obligation does not apply where a claim results from Roselvane’s own unlawful conduct, negligence, or breach of duty.
Section 15 — Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The unenforceable portion will be treated as severed from these Terms, without affecting the validity or enforceability of the remaining provisions.
Section 16 — Termination
These Terms remain effective until terminated by you or Roselvane.
You may terminate your use of the Service at any time by ceasing to use the website or notifying us that you no longer wish to use the Service.
We may suspend or terminate your access if we reasonably believe that you have materially violated these Terms, engaged in fraudulent or unlawful activity, or created a security risk.
Termination does not affect rights, obligations, payments, or liabilities that arose before the termination date.
Section 17 — Entire Agreement
These Terms, together with the policies and operating rules posted on our website, constitute the entire agreement between you and Roselvane concerning your use of the Service.
They replace prior or contemporaneous communications, proposals, and agreements relating to the same subject matter.
Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.
Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.
Section 18 — Governing Law
These Terms of Service and any separate agreements through which Roselvane provides Services will be governed by and interpreted in accordance with the laws of the United Kingdom, without limiting any mandatory consumer protections that apply in your country or region.
Section 19 — Changes to These Terms
You may review the latest version of these Terms of Service on this page at any time.
We reserve the right to update, modify, or replace these Terms by posting a revised version on our website.
Where required by law, we will provide appropriate notice of material changes.
Your continued use of the website or Service after revised Terms take effect constitutes acceptance of those changes.
Section 20 — Contact Information
Questions about these Terms of Service may be sent to:
Roselvane Customer Support
Email: support@roselvane.com